Multi-site migration & Revamp
Singapore's public healthcare holding engaged us to redesign its corporate website and migrate 10 managed public-facing sites to a unified, modern CMS platform. The project aimed to improve user experience, strengthen content governance, and enhance long-term digital maintainability across the organisation's web ecosystem.
Role
I contributed across UX research, information architecture, and visual design. My focus was auditing the existing web ecosystem, identifying UX gaps against best-practice public-sector benchmarks, restructuring the sitemap and IA, and redesigning the corporate site with updated templates, layouts, and backend workflows. I also helped shape the unified design and component system used across the migrated sites.
Approach
We started with a full audit of existing websites (covering technical setup, content inventory, metadata, accessibility, and SEO tags) and benchmarked against best-practice public-sector sites to surface UX gaps. From there, we developed a new sitemap and information architecture aligned to audience needs, then redesigned the corporate site on a new CMS with updated templates and workflows. Content, metadata, and URLs were migrated in phases from legacy platforms (SharePoint, Isomer, custom CMS). The team is now conducting UAT across devices and browsers, including accessibility checks and full VAPT remediation, and delivering training so internal staff can operate the new CMS independently.
Outcome
The engagement established a unified design and component system, improved IA and UX clarity for key audience groups, and strengthened the client's security posture through required controls implemented during development and testing.
10
Sites migrated
Public-facing sites consolidated onto a unified, modern CMS
1
Unified design system
Shared components reducing long-term maintenance effort
WAF · 2FA · DDoS
Security hardening
Required controls implemented during development & testing
- UX audit
- Information architecture
- Sitemap design
- Component system
- CMS migration
- Accessibility
- SEO
- Public-sector benchmarking