Yiting Ong

Interactive

EXPERIENCE & INTERFACE DESIGN 2026

designer

GenAI · 2025

01 04

GenAI Grant Evaluator

An internal platform for AI-assisted grant evaluation, with structured screening, clearer traceability, and faster first-pass review for busy programs.

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GenAI · 2024

02 04

Interactive Gen AI eConcierge Avatar

Prompt engineering for a conversational eConcierge that automates repetitive visitor queries while keeping answers accurate, on-brand, and ready to scale.

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Service Design · 2025

03 04

Reimagining special needs education

A unified digital ecosystem for the Singapore education service, reimagining user journeys across 5 stakeholder groups and delivering an interactive admissions prototype to streamline 27 special needs schools.

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Web · 2025

04 04

Multi-site migration & Revamp

Redesigned the corporate site and migrated 10 public-facing sites for Singapore's public healthcare holding to a unified, modern CMS, strengthening UX, content governance, and long-term digital maintainability.

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